Auto Tech Auto Repair
590 South Marshall Avenue · El Cajon, California 92020
(On Marshall Avenue just North of El Cajon Blvd.)
Phone: 619-588-5742 · Fax: 619-588-0022 · E-mail: yocom@pacbell.net
About Us
Since 1983
Business Hours
The VOLVO® Service Department is open Monday - Friday from 7:30 A.M. - 5:30 P.M. Please call for more information or to schedule your service. If you need a rental car, be sure and mention this when you make the appointment.
Reservations Required
All work is done by appointment. We do accept drop-offs. However, they are placed in the schedule after the vehicles with an appointment. We will make every effort to complete the repairs as soon as possible. Give us a call for information or to schedule your service work.
Low Cost Rental Cars are Available
If you need a rental car, be sure and mention this when you make the appointment. Rental cars are available at a discounted rate. The car is given out at 7:30 and must be returned by 7:30 the following day. If your repair will take longer, arrangements must be made with the rental car company or other transportation arrangements must be made.
We are members of: AAA, ASC (Automotive Service Council), ASA (Automotive Service Association), and ASE Master Tech L1. We are Certified Service Writers.
Frequently Asked Questions
Question: Can you tell me what is wrong with my car over the phone?
Answer: In most cases we cannot accurately diagnose your vehicle over the phone. Your VOLVO® is an extremely complex piece of machinery that requires hands-on testing and inspection.
Question: What is your policy on customer-supplied parts?
Answer: Do you bring your steak to a restaurant? But seriously, we prefer not to install parts that a customer brings to our facility. There are several reasons for this. First, how does the customer know what part to supply? Who diagnosed what is wrong with the vehicle? Is the part the correct application, i.e. the correct chassis number or engine number? Is the part supplied up to our quality standards? We pride ourselves on quality work and that includes quality parts. In our opinion, bringing your own parts is the same as taking your own food to a restaurant.
Question: How often should I have my car serviced?
Answer: It varies from model to model, but as a general rule you should change your oil every 3 - 4 thousand miles and perform the annual recommended factory scheduled maintenance.
Question: The salesman at the dealership I purchased my new car from said that if I have you work on my car, it would void my warranty. Is this true?
Answer: False! Consumers are entitled to have their cars serviced wherever they choose. Always read your warranty to understand what constitutes a covered service item. As long as detailed records are kept (as we do here for all of our customers) and the service intervals are met with genuine parts your warranty will never be void.
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